Frequently Asked Questions About Self Storage
» Do you offer services for both the household and business customer?
» Can I buy boxes and other packing products from Granite Hill Storage & Equipment?
» What is a roll-up door?
» Do I get a lock when I rent a unit?
» Do you offer RV/boat/car/motorcycle parking?
» What is a drive-up unit?
» What's the difference between office hours and gate hours?
» What is the difference between an indoor and outdoor unit?
» Do you accept credit cards?
» What sizes are available and how do I pick my size?
Do you offer services for both the household and business customer?
Granite Hill Storage & Equipment has services for both the household and business customer. Click here to learn more about our household storage offerings. Click here to learn more about our business storage offerings.
Can I buy boxes and other packing products from Granite Hill Storage & Equipment?
Yes. We offers a wide variety of boxes and packing supplies.
Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.
Do I get a lock when I rent a unit?
You can purchase a new lock at the Granite Hill Storage office. We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security.
Do you offer RV/boat/car/motorcycle parking?
Granite Hill Storage offers parking for RVs, boats, cars and motorcycles.
What is a drive-up unit?
A drive-up unit is an outside unit, located on the first floor of a facility, that gives you the ability to load your belongings directly from a vehicle or truck.
What's the difference between office hours and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed. If you require access outside of our standard gate hours ask your Store Manager for information about 24-hour access.
What is the difference between an indoor and outdoor unit?
An outdoor unit has access from outside. An indoor unit is within the property and will require you to go inside to access your unit.
Do you accept credit cards?
We accept several major credit cards, including MasterCard®, Visa®, Discover®, and American Express®.
What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your needs. Sizes range from 5x5, or 25 square feet, to 10x30, or 300 square feet. Determining the right size is easy with the help of our size estimator and the help of our Store Manager who is trained to assist you in this process.